Privacy Policy
Zouby Kids Cafe & Playground
Last Updated: April 18, 2026
Zouby Kids Cafe (“the Cafe”, “we”, “us”, “our”, “website”) values the privacy of our users, customers, and all website visitors. We are committed to protecting your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) and relevant laws of Thailand.
This policy explains the types of personal data we collect, our purposes for using the data, your rights as a data subject, and our data protection measures.
1. Personal Data We Collect
We may collect your personal data through your use of our website, inquiries, or through services provided at the cafe as follows:
1.1 Data provided directly by you
- Full Name
- Phone Number
- Email Address
- Inquiry messages or feedback
- Information used for activity bookings or service inquiries
- CCTV Footage: For security and safety within the Zouby Kids Cafe premises.
- Event Photos or Videos: Recording of activities within the cafe for public relations purposes (we will inform you or obtain consent as appropriate).
1.2 Data collected automatically from the website
- IP Address
- Device and browser type
- Pages visited
- Date and time of usage
- Website usage behavior through cookies or similar technologies
1.3 Data from external channels
If you contact us via Social Media channels such as Facebook, Instagram, LINE, or other platforms, we may receive information as disclosed by you through those channels.
2. Purposes of Using Personal Data
We use your personal data for the following purposes:
- To respond to inquiries and provide customer service.
- To process activity bookings or provide service information.
- To improve the website and user experience.
- To analyze website traffic and develop marketing strategies.
- To send news, promotions, or activity information (subject to consent).
- To comply with laws or requirements from government authorities.
3. Legal Basis for Data Processing
We collect, use, or disclose your personal data based on appropriate legal grounds, including:
- Performance of a contract
- Our legitimate interests
- Compliance with the law
- Consent of the data subject (Consent)
In cases where consent is legally required, we will obtain your consent before proceeding.
4. Cookies and Tracking Technologies
Our website may use cookies to:
- Remember your usage settings.
- Analyze website visits.
- Measure marketing and advertising effectiveness.
- Improve overall user experience.
You can manage your cookie preferences via the Cookie Settings on our website.
5. Disclosure of Personal Data
We may disclose personal data to third parties as necessary, such as:
- Website and hosting service providers.
- Data analysis service providers such as Google Analytics.
- Marketing service providers such as Meta / Facebook Pixel, TikTok Pixel.
- Government agencies or authorities with legal power.
We will only disclose necessary information under appropriate protection measures.
6. Data Retention
We will retain personal data only for as long as necessary for the stated purposes or as required by law. Once the period expires, we will delete, destroy, or de-identify the data. General contact information is typically kept for 2 years or as necessary for service provision. CCTV footage is retained for 5-7 days before being automatically deleted (except when required as legal evidence).
7. Rights of the Data Subject
Under the PDPA, you have the following rights:
- Right to access personal data
- Right to obtain a copy of the data
- Right to rectification (to correct data)
- Right to erasure or destruction (Right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with regulatory authorities
8. Protection of Minors' Personal Data
As our services involve children, we recognize the paramount importance of minor privacy. In cases where we collect personal data from minors, we will proceed based on the consent of the legal guardian as required by PDPA laws.
9. Security Measures
We implement appropriate technical and administrative measures to prevent unauthorized access, use, alteration, or disclosure of data.
10. Changes to the Policy
We may update this policy from time to time by publishing the latest version on our website, indicating the date of the update.
11. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your rights under the PDPA, please contact:
Zouby Kids Cafe
67/25, Lat Sawai, Lam Luk Ka District, Pathum Thani 12150
Email: admin@zoubykidscafe.com
Tel: 061-352-8963
LINE / Social Media: @zoubykidscafe
